Fall 2023 MTA Customers Count Survey – Take the Survey!

Dear Valued MTA Customer,  

This is a reminder that there is still time to take part in the MTA’s Fall 2023 MTA Customers Count Survey! The survey will help us improve service for all of our valued customers. Below is a link allowing you to give your opinion on whichever MTA service you use – Subway, Buses, Long Island Rail Road, Metro-North Railroad, or Access-A-Ride Services. Giving us your views on all attributes will take less than 15 minutes and will help us understand what we are doing well and how we can improve.
If you would like to be entered into a drawing to win one of forty $50 OMNY gift cards, please provide your contact information after finishing the survey. You will be entered once for every service you rate, and you can rate up to two services! 
The survey will close Monday, November 20th, so please be sure to take the time to complete this important survey before then. Your opinion matters to us!
Please take the survey now by clicking on your unique link below. 

    Take the survey

If you would prefer to take this survey in Spanish, you can do so by selecting Spanish when you start the survey.
Thank you!
Shanifah Rieara
MTA Interim Chief Customer Officer